A Telegram channel administrator can give subscribers the opportunity to openly express their opinions and discuss publications. In this article, we will tell you how to enable comments in a Telegram channel, and also consider several automate solutions for moderation.
Why do you need comments in a Telegram channel?
The ability to include comments in Telegram appeare in 2020. Since then, channels in the messenger can be turne into public platforms for discussions and expression of opinions. But for what purpose? The channel owner can get several benefits:
Increase audience engagement . When followers can start discussions and ask questions, engagement metrics like views and reactions increase. Commenters are more likely to share posts and read future posts to continue expressing their opinions.
Get feeback . Comments allow you to find out what subscribers think about specific situations and the channel’s content. This way, you can improve your editorial policy.
Strengthen your connection with your audience . Interacting with your followers through comment conversations increases a sense of community and builds loyalty.
Conduct contests . Subscription comment is a traditional but effective way to attract attention to the channel and increase the number of subscribers.
Stimulate sales . In commercial channels, comments can be used as one of the support options: answer basic questions, recommend products.
Analyze sentiments, look for new goals, monitor activity . By reading comments, you can find out what worries the audience, learn topics, get new ideas for content, track which publications generate the most active interest.
Any benefits of open comments in Telegram will only be revealed if several conditions are met: the channel representative is obliged to moderate all messages, provide timely responses if necessary, and remove insults and spam as quickly as possible.
We recommend reading : ” How to create a channel in Telegram: instructions and life hacks “
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How to enable comments in a Telegram channel
Before the official functionality appeared in Telegram channels, you could set up comments through a dialogue in the ControllerBot bot. The setup was inconvenient. And it was uncom shopify visual design fortable for users, because to comment, you had to go to a third-party resource and log in. Now this problem is gone. Therefore, let’s figure out how to enable comments in a Telegram channel without a chat, using a specialized option. This can be done on a PC and on a smartphone or iPhone. Let’s consider all the available options.
On the computer
How to enable comments in a Telegram channel if you use the PC program:
Launch Telegram Desktop and go to your channel page.
Find the three dots in the upper right corner and click on them. In the menu that opens, go to the “Channel Management” section.
Go to Telegram channel settings
Go to Telegram channel settings
A window with channel editing options will open. Here, click on the “Add group” link. In the window that opens, you can select an existing group for comments (if it existed before) or select the “Link group” command.
Adding a group to a channel for comments
Adding a group to a channel for comments
In the next step, you can write the name of the group with comments and click “Create”.
Setting up a chat for comments
Setting up a chat for comments
That’s all: the comment group has been created and linked to the channel.
The comment chat is linked to the Telegram channel
The comment chat is linked to the Telegram channel
Now a “Comment” button should appear under each publication.
Telegram channel with comments option enabled
Telegram channel with comments option enabled
The channel administrator has access to the group with all comments and can reply to them.
Chat for comments in Telegram: interface for the administrator
Chat for comments in Telegram: interface for the administrator
On Android
How to enable comments in a Telegram channel from an Android phone?
Launch the Telegram app, go to your channel and tap on its name. In the window that opens, click “Channel settings”.
Go to Telegram channel settings on your smartphone
Go to Telegram channel settings on your smartphone
In the settings window, find the “Discussion” section and cli ar numbers ck on the “Add” link and then “Create a group”.
Adding a chat for comments
Adding a chat for comments
Now you can give the chat a name or leave the one that the system generated automatically. If everything is fine, click the check mark in the lower right part of the window.
First Chat Settings for Comments
First Chat Settings for Comments
That’s all: the comment chat has been created and linked to the group. Now, under new publications, users have access to the “Comment” button.
Telegram channel interface with comments enabled
Telegram channel interface with comments enabled
On IOS
How to enable comments in a Telegram channel if y 7 examples of transactional emails to engage customers ou have an iPhone or iPad? The instructions are the same as for Android smartphone owners. The only difference is that you can access the channel settings by clicking on its image, and then on the “Edit” button.
