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AI to improve customer service

Tidio Support Agent

Why not have AI working for your business 24/7? Conversational AI can respond and guide your customers in real-time using bots across multiple channels and even on the phone. And because it can translate into multiple languages ​​and remember previous interactions, everything is more efficient and personalized.

For example, Sephora’s chatbot handles 70% of queries without human intervention, offering a more fluid experience.

Use cases:

  • In ecommerce, AI is especially useful for resolving queries related to order status and returns processing using chatbot tools .
  • Support teams automate messages based on real customer behavior data and summarize chats to quickly assign them between agents.
  • Some apps, like IKEA’s, allow customers to search by voice and guide them more quickly to the product they are looking for.

Do you know how to generate more leads with your conversations?

AI to optimize your online store instantly

Shopify Magic FAQ Tips

Now you can also use generative AI applied to e-commerce to create professional product photos, generate optimized product descriptions, and answer frequently asked questions from your potential customers.

There’s a reason 75% of ecommerce businesses chinese overseas british database see double-digit improvements with this use of generative AI.

Use cases:

  • Decathlon and other fashion, jewelry and home decor retailers use Syte to offer recommendation and visual search experiences in their stores
  • Organic food brand Daily Harvest uses Shopify AI personalization to save over 20 hours a month , reduce packaging size, and increase page views by 40%.
  • Mattress retailer Nectar uses Nibble AI to offer strategic discounts to its customers.

Did you know that you can connect your store to Brevo to automate transactional messages on multiple channels among other advantages ?

AI to create an unforgettable brand identity

Canva Image Generator

Today, any digital business can benefit from generative AI to create images in seconds with a simple text command. From social media banners, ads, social media posts, or branded graphics to product images.

Platforms like Canva, PhotoAI, and DALL-E (integrated into Bing Image Creator by Microsoft) have made AI-powered image creation accessible to levers of impact: what to focus efforts on any business, something that is now a priority for 83% of companies .

Use cases:

  • Major brands like Nike use Midjourney and other tools to reduce the costs of their advertising campaigns without compromising visual quality, something that is within reach of small businesses.
  • Canva enables entrepreneurs and SMEs to create branded graphics with built-in smart editing tools.
  • You can also create engaging infographics for reports, presentations, and other types of educational content with Piktochart and Visme.

AI to create ads and video demos

Instagram Video Maker by invideo.io

It’s not just big brands like Coca-Cola, Heineken or Telefónica that are using the power of AI in video with tools like Runway, Synthesia or DALL-E. Small ee leads content creators also have an easier time creating and editing videos, whether from templates, URLs, text or PowerPoint presentations. And adding subtitles? No problem.

So, it’s no surprise that 3 out of 4 marketers have already used AI tools to create video content.

 

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