You will be charged for delivered messages, plus any fees from the API provider.
Meta calls it conversation-based pricing . This means that a charge is applied for. Each 24-hour session that is initiated. For chatting, regardless of how many messages are. Exchanged in this time period. The rate depends on the customer’s country. And the party initiating the conversation. (whether it is the company or the customer).
WhatsApp Business API Pricing
The first 1,000 conversations are free. You also won’t be charged for conversations that start when a user clicks on a Facebook ad or call-to-action button (although ads are paid for separately).
In addition, a progressive discount is applied chinese overseas australia database as the volume of conversations increases. This aspect can be very useful for small businesses, since you only pay per use: progressive discounts can accompany small businesses in the process.
Limitations of WhatsApp Business API
WhatsApp has strict policies in place to ensure a positive customer experience and prevent spam. Here’s what you need to keep in mind.
Messages can be up to 1,000 characters long. You can have a maximum of 250 templates and 25 phone numbers per business account, though there is no limit to the number of business accounts Business Manager allows.
WhatsApp evaluates your customer experience with a quality rating
Just like sender reputation in email marketing, it takes into account how the recipient reacts to your messages: whether they read and respond jiangsu mobile phone number list to them, or block and report them. If you have a high quality rating, you can send notifications whenever you need to. To do this, just follow WhatsApp’s recommendations.
Message limits apply , which depend on the quality of your outgoing messages and the volume you send. If your quality rating is not low and you send more and more messages to your customers, your limit will be upgraded to a higher one. You can find a detailed explanation of the process here .
For example, after completing a room reservation, guests can pay for extra services with a personalized payment link via text message.
10. Optimized checkout across all devices:
By using payment gateway links, customers are directed to a page optimized to ensure a seamless experience on computers, tablets, and ee leads smartphones. They can even link to a FAQ page to instantly resolve queries.
That’s why Brevo uses over 70 customizable templates for your store’s automated emails, such as payment confirmation and abandoned cart emails. And the best part? It integrates with the main ecommerce platforms to make marketing as easy as possible for you.
