Knowledge of business perception.
Setting priorities for the business.
Opportunities to implement IT tools to create value chains.
Creation of channels and forms of communication between both parties.
If we establish a combat team (business analysts) dedicated to understanding and communicating the structure and operation of the business, we will be able to understand the encrypted messages of the business areas. We will have an excellent team of translators, not only of one representative, but of the n representatives of the business, who normally do NOT speak the same language. For this reason, it is important belize phone number library to consider the breakdown of the business in highly digestible terms and that these become a guide for the IT area to cover the needs.

Figure 1 illustrates the following breakdown:

IT strategy and operation. This is the core of IT Business Engagement. It is not enough to think about aligning the IT strategy, but also to ensure that the operation is aligned and google ads agency – gain local customers thus avoid discrepancies between what is planned and what is actually done.

Business objectives and functional strategies

A mistaken way to plan objectives in the IT area is to only find a relationship between IT initiatives or services and a business objective. Hence the vitality of understanding the alignment to the strategies of all areas.
Customer expectations. The business demands results according taiwan lead to our plan, but expectations (a detailed report of our performance) are primarily under the eyes of customers, whether internal or external. If we can meet these expectations, we should also meet the expectations of the business. See Figure 1.